FAQs
TOBBI is a brand under Jaxpety Corp, and payments are processed under this name. Rest assured, the charge is from TOBBI.
PayPal handles all our transactions, so it may appear on your billing statement as the payment processor. This is completely normal.
No, you don’t need a PayPal account. You can simply use PayPal’s secure processing system with your credit card.
You can pay using PayPal, Visa, MasterCard, American Express, and Discover Card.
If you encounter any issues with your payment, please contact your bank or PayPal directly for assistance. If your payment has been declined, then you’ll need to place your order again.
Currently, we only accept payments in USD (U.S. Dollars).
Email: service@tobbi.com
Phone: 909-789-1719
Note: we will never ask for any banking information over the phone.
Yes, your personal details are safe. TOBBI uses PayPal to process all transactions, which is a trusted and secure system. You don’t need a PayPal account to shop with us, and PayPal ensures your information is kept safe throughout the buying process.
Please contact TOBBI Customer Service via email or phone number to inquire about extra accessories and replacement products.
Email: service@tobbi.com
Phone: 909-789-1719
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- Update your operating system.
- If this hasn’t helped, please get in touch with our Customer Service Team:Email: service@tobbi.comPhone: 909-789-1719
- Note: there is no TOBBI mobile app
